Consultant, Business Consulting (PL UW Strategy and Enablement)

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide ’s Property and Casualty team could be the place for you! At Nationwide ®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role is G3 Remote position. This role is part of the PL UW Strategy and Enablement Team and will serve as an individual contributor responsible for end-to-end execution and ongoing support of workflow automation for PL Underwriting, using automation to enable underwriting strategy and expand capacity and efficiencies for PL Field Underwriting through the identification of high-value opportunities, consultation with business partners, and the design, testing, implementation, maintenance, reporting, and transition of selected solutions into IT-supported capabilities when needed.

Lead and support end-to-end workflow automation efforts for PL Underwriting, including opportunity intake, solution design, build, testing, implementation, and ongoing support of automation solutions. Consult with business partners to identify high-value automation opportunities, clarify business

, and translate operational needs into scalable solutions. Develop and manage Power Automate workflows and related tools that improve speed, accuracy, consistency, and efficiency in policy actions, documentation, and operational processes. Partner across underwriting strategy, product, field underwriting, and operations to ensure automation work is aligned to business priorities and integrated into broader process improvement efforts.

Maintain ownership of reporting, dashboarding, and realized-benefit tracking to demonstrate business value, support prioritization, and inform leadership decisions. Support ongoing operational needs through rapid-turn automation requests, proofs of concept, and targeted solutions that address business issues with speed and precision. Proactively identify and advance new automation and AI-enabled opportunities that expand team capacity, reduce manual effort, and improve how work is delivered across underwriting support.

Provide sustained ownership and continuity for a growing automation function that requires deeper business integration, long-term accountability, and preservation of institutional knowledge. Support adjacent team capabilities, including process excellence activities and work intake coordination, to help maintain a strong pipeline of automation work and business partnership. Project Management of automation workflows that transition from Power Automate to IT-supported capabilities.

Preferred Skills: Power Automate workflow development (Desktop) Project Management Business consulting / requirements assessment Analytical problem-solving Reporting and dashboard management Cross-functional partnership End-to-end project execution including IT transition when needed Working knowledge of Personal Lines Underwriting processes, tools, and operational impacts is strongly preferred.

Summary We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Consultant, you'll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported. You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans. Job Description Key Responsibilities: Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology.

Participates in the planning process by identifying complexities, dependencies and duplications. Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.

Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources. Identifies critical elements of a business process that need to be managed.

Defines criteria of performance success. Reports performance in a cohesive manner. As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.

Provides significant contribution in executing business unit level change. Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance. Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company.

Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements. Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates busines