Billing Coordinator III (Research)

Work Model: 100% Remote Employment Type: Full-Time Department: Billing / Finance Build Your Career With Alia Services Alia Services connects talented professionals with growing companies around the world. We specialize in remote recruitment, workforce, and payroll solutions, helping organizations build exceptional teams while creating meaningful career opportunities for professionals. We're looking for an experienced Billing Coordinator (Billing Coordinator III) who understands the complete billing lifecycle and is comfortable taking ownership of complex orders, invoice discrepancies, vendor documentation, and billing-related financial processes.

If you're detail-oriented, confident working with high-volume financial data, and enjoy investigating problems and finding solutions, this could be a great opportunity to continue developing your career in Billing and Finance Operations . Why Join Alia Services ? At Alia Services , we want our team members to feel supported throughout their employment while having opportunities to grow professionally.

As part of our team, you'll have access to: 100% Remote Work – Work from the comfort of your home while collaborating with an international team and client. Health Insurance – Health insurance coverage provided through SafetyWing , beginning as soon as you are hired. Paid Time Off (PTO) – Enjoy paid time off to rest, recharge, and maintain a healthy work-life balance.

Reliable Payroll – Consistent payroll administration and support from the Alia Services team. Dedicated HR Support – Access to our People Operations team for employment-related questions, support, and guidance throughout your time with us. Professional Growth – Opportunities to develop your skills, gain international experience, and grow professionally.

Coaching & Feedback – One-on-one coaching, ongoing feedback, mentorship, and development opportunities. International Experience – Gain valuable experience working remotely with international companies and teams. Cross-Functional Development – Opportunities to expand your knowledge and gain exposure to different areas of the business.

Equipment Coordination – Equipment support and coordination may be available depending on the position and client

. Ongoing Employee Support – From onboarding through your day-to-day employment, Alia Services serves as your dedicated partner throughout your experience with the client. With Alia Services , you're not just being placed in a remote role we remain part of your employment journey, providing ongoing HR, payroll,

, and professional support while you grow in your career. About the Role As a Billing Coordinator , you will be responsible for supporting the end-to-end billing process, from vendor invoice review and order progression through customer invoicing and financial reconciliation. This is not simply a data-entry billing position.

You'll independently manage orders, investigate discrepancies, resolve billing issues, communicate with internal and external stakeholders, and ensure invoices are processed accurately and on time. You'll also serve as an experienced resource for the team, helping resolve complex billing situations, supporting newer team members, and contributing to process and system improvements. Success in this position requires strong attention to detail, financial accuracy, problem-solving ability, Excel proficiency, and the confidence to independently investigate and resolve billing issues.

What You'll Do Billing & Invoice Management Manage the end-to-end billing process , including vendor invoice flow, order progression, and customer invoicing Independently manage the invoicing of assigned orders from review through completion Review vendor invoices and credit memos for accuracy and resolve discrepancies whenever possible Process and review various order types, including regular, drop ship, release, e-commerce, and program orders Review daily open-order reports and take appropriate action to resolve holds, obtain documentation, and close orders Prepare and process billing-related financial documents, including invoices, pre-bills, early invoices, budget invoices, and manually generated invoices Support invoice revisions, credit memos, requisitions, and other billing adjustments Ensure consistent invoicing practices while meeting established billing KPIs, productivity expectations, and deadlines Order & Financial Analysis Review order details, vendor documentation, costs, selling prices, volume, margins, and other financial information to ensure billing accuracy Investigate discrepancies involving vendor invoices, customer invoices, order information, or payment-related documentation Process and validate order changes, including adjustments to: Cost and selling price Freight and shipping charges Vendors Partially invoiced or partially processed orders Cancellations Commission-related information Understand how billing activities impact vendor payments, customer invoices, margins, and commissions Validate shipping and freight charges and determine whether orders meet requirements for hold release Support sales tax validation and review applicable tax calculations based on customer or transaction location Reconstruct complex orders and billing activity when necessary to identify and correct discrepancies ERP, Vouching & Billing Systems Work confidently within the company's Billing ERP and related financial systems Process and review various voucher types, including invoices, samples, vendor prepayments, credits, and manual entries Accurately code manual billing and financial entries Understand billing-related and non-billing-related sales order holds, including when holds can be released and when escalation is required Complete master and reverse-master supplier orders, including freight calculations, allocations, and balancing Process specialized vendor transactions and ensure entries are properly reconciled Utilize reporting and shared-resource tools to res