Operations Associate (Hiring or Client Delivery)

Drop Zero Digital

Latin America OnlyFull timeRemote

About the role

Headquarters: Argentina URL: https://jobs.workable.com/company/693tUBuhUB5i4ApXSEJJhA/jobs-at-drop-zero-digital Grow our AI image service
Before you apply, spend ten minutes on our website and LinkedIn
In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital
Answers that could be about any company will not pass
The role We are Drop Zero Digital, a lifecycle marketing agency
We are hiring one person who is good at deciding
Our AI image service is our fastest-growing service, and whichever area you own, you will be helping it grow
You will own one named area
Which one is decided during the trial rather than now, based on what you turn out to be strong at
It will be one of these two: The hiring machine
How we find, screen and hire people
Running the funnel end to end, sourcing, chasing, scheduling, keeping our tracker honest, and telling us when the process itself is broken
Client delivery operations
How work gets planned, briefed, chased and shipped for our clients
Holding timelines, briefing the team properly, and making sure nothing quietly stalls
Both are the same job underneath: you notice what has slipped, you decide what to do, and you close it without being asked
This is not an assistant job and it is not a coordinator job
You will make real calls every day, and you will be judged on the quality of those calls rather than on how much you got through
We are building a team of people who decide well without being managed
If you want to be told what to do each morning, this job is not for you
What we are looking for You make decisions and you own them, including the ones that go wrong
You can tell which calls are yours and which are not, and you get that split right in both directions
You take feedback as information and change, without folding on something you have good reason to believe
You get better fast
We would rather have someone at seventy percent climbing than someone flat at eighty five
You spot when something is failing and say so, including when it is our process and not your work
You write clearly and honestly, especially about problems
On experience We do not ask for a number of years
We check your work history against what you tell us, and a false answer ends the application
Whatever employment you do list, we verify: employer, dates, title and paid status, evidenced by contract and payslips, in one exchange
You need to have held a full-time job at some point in the last 12 months
Beyond that there is no minimum, and a short history costs you nothing here
Misrepresenting the history you do have is disqualifying
Tell us the true version and you will not be penalised for it
How the process works, and we tell you all of it now Application with a short Loom video
Research us first
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history
A 15 minute call with the founder
A recorded video interview
One take, no re-records
We verify the work history you've told us about
Aptitude tests
These inform us, they do not decide
A paid trial of six to eight weeks doing the real job
The trial is where the decision actually gets made, including which of the two areas you end up owning
From the first week you will be making calls on live work, and we will tell you straight how each one landed
It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you
If we stop early, you are paid for the days you worked
Full time once hired, and this is your only job
During the paid trial you work 4 hours a day with us, 2 of them at a fixed time inside our working day, and you can keep your current job
If you pass, you give notice and join us full time within 30 days
Reliable internet, at least 30 Mbps down and 5 Mbps up, tested live with us
Strong written English
Based in Argentina
You track your working time with our time tracking tool from day one
2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked
On top of that: A one-month annual bonus
15 days of paid leave a year, rising with tenure, plus your own country's public holidays
Paid sick leave
A health allowance
A coworking allowance
Responsibility and pay move quickly here for people who earn them
Authority over decisions that reach a client moves slowly and deliberately, and it is earned on a track record rather than on a good first month
We would rather tell you that now than have you discover it in month two
To apply: https://weworkremotely.com/remote-jobs/drop-zero-digital-operations-associate-hiring-or-client-delivery

Required skills

Sales and Marketing

english_language

marketing