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Administration and Customer Service

Remote VA

PhilippinesPart timeRemoteApply by Jan 12, 2027

About the role

Administration and Customer Service Virtual Assistant – Remote Location: Anywhere Globally Schedule: Part-Time EST, with the opportunity to transition to Full-Time Required Software: GoHighLevel (GHL) CRM Job Overview We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations.

Responsibilities

include checking emails, monitoring AI agents, responding to customer chats, reviewing CRM conversations, managing follow-ups, and reporting any issues.

Key Responsibilities

  • Monitor and manage incoming emails
  • Check AI agents to ensure they are functioning properly
  • Respond to customer chats professionally and promptly
  • Review conversations and customer interactions in GHL CRM
  • Track follow-ups and identify missed or unanswered messages. issues and provide general administrative support

Requirements

  • Experience in administration, customer service, or virtual assistance preferred
  • Familiarity with GoHighLevel (GHL) CRM is an advantage
  • Good written English and communication skills
  • Strong attention to detail and organizational abilities
  • Tech-savvy, proactive, and able to work independently
  • Reliable computer and internet connection
  • Ideal Candidate: Someone dependable, detail-oriented, and comfortable working with CRM systems, AI tools, and customer communications
  • Growth Opportunity: Start part-time and potentially transition to full-time as the business grows
  • Originally posted on Himalayas

Required skills

CRM Specialist
Virtual Assistant
Customer Service
Administrative Assistant
english_language
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